FAQ

Our products are created to fit comfortably into everyday routines. As the recommended frequency may vary by product, please follow the directions provided on the individual product page or packaging.

Yes. All our products are created with sensitive skin in mind and dermatologist-tested on sensitive skin. As everyone’s skin is different, we still recommend patch testing before first use.

No. We do not test our finished products on animals or ask others to conduct animal testing on our behalf.

No. We do not use synthetic fragrance. Some formulas may contain naturally aromatic botanical ingredients, which can give the product a subtle natural scent. Please refer to the individual product page for the full ingredient list.

We work with carefully selected manufacturing partners. The country of origin is stated on each product page and product packaging.

The complete ingredient list can be found on each product page and on the product packaging.

Our body care products are formulated and tested specifically for the body. We recommend using them only as directed and choosing products specifically formulated for facial skin on your face.

Store your products in a cool, dry place away from direct sunlight and excessive heat. Keep the cap securely closed when not in use.

Yes. We recommend testing a small amount on a discreet area of skin before your first full application, particularly if you have sensitive or reactive skin. Discontinue use if irritation occurs.

The expiry date and batch number are indicated on the product packaging. Please avoid using a product beyond its stated expiry date.

Directions are provided on each product page and product packaging. For the best experience, use each product as directed.

Please contact us at hello@nightandday.club as soon as possible. We will do our best to assist, but changes or cancellations cannot be guaranteed once an order has been processed or dispatched.

Only one discount code can be used per order unless otherwise stated. Discount codes cannot be combined with other promotions or offers.

All available payment methods are displayed securely at checkout.

Please check your spam or junk folder and confirm that the email address entered at checkout is correct. If you still cannot find it, contact us at hello@nightandday.club with your name and order details.

Once your order has been dispatched, you will receive an email containing your tracking information. Please allow some time for the tracking status to be updated by the delivery provider.

Orders are generally delivered within three working days after dispatch. Delivery may take longer during launches, promotional periods and public holidays.

The applicable delivery fee will be displayed at checkout before payment. Complimentary Singapore delivery is available for orders of S$90 and above.

For hygiene and safety reasons, we do not accept returns or exchanges due to a change of mind. If you receive a damaged, defective or incorrect product, please contact us at hello@nightandday.club as soon as possible. Once the issue has been reviewed, we will arrange an appropriate replacement or refund where applicable.

Please contact us at hello@nightandday.club as soon as possible with your order number and clear photographs of the parcel, product and delivery label. Please keep the product and its original packaging while we review the issue.

Please check your tracking information first. If the estimated delivery date has passed or there has been no tracking update, contact us at hello@nightandday.club with your order number.

We currently deliver within Singapore. Updates regarding international shipping will be announced on our website and social channels.